Steve 30 January 2018 at 3:35 pm Hi Stuart, slightly below weekly back I ordered a 2nd hand vehicle from the trader. Regretably currently a little something caught my eye which i hadn’t discovered just before. The front bumper seems to are resprayed near the variety plate and front grill along with the apparent lacquer is ever so a little starting to flake.
We're a two vehicle household but as we needed to resort to one automobile only while our dispute with VW ensued my VW Golf bore the brunt of use which might in normal situation been shared with one other relatives car or truck (Tiguan).
It is a really time intensive and frustration approach, with most customers just providing up and having a large decline. I however, plan to combat this dispute each of the way in my quest to seek justice.
You will need to retain hassling the supplier, the finance organization and Volkswagen HQ in Milton Keynes – every day if required – right until you can get a loan car though your scenario is becoming assessed.
We acquired a Volvo XC90 from the Volvo seller. 36 hrs afterwards the engine emission filter was on. I have taken it again on the dealer within just 30 times and it needs a complete new diesel particulate filter device.
Reply Stuart Masson eighteen January 2018 at eleven:29 am Hello Liz. I Obtain that you'll be referring into the Diesel Particulate Filter warning light-weight. It’s however a reasonably prevalent difficulty linked to modern day diesel engines – There exists a filter during the exhaust that catches the worst in the black, sooty, carcinogenic smoke that all diesel engines create.
When you recommend that you want to reject the car, the dealer is entitled to at least one make an effort to resolve the condition. Anything which has been performed before that doesn’t count (Until they confess they’ve attempted plus they more info decline the chance to consider again).
I've a foul think that it's not going to be resolved but will have to Permit the dealer Have a very probability of putting it correct.
Reply Stuart Masson 26 September 2018 at two:35 pm Hello Adrian. A vendor is necessary to disclose if a automobile is created off (what was known as Cat C or Cat D, now termed Cat S or Cat N), on the other hand they're not expected to disclose minor accidents – Even though if you talk to an issue about whether or not the vehicle is within a former accident, they naturally can’t lie over it.
I also presently began to discover several stone chip marks about the front finish of the car. Many a lot more than you should here expect for your car or truck which has not travelled any length.
The stone chips are going to be even tougher to contest, provided that we’re even now coming out of a chilly Wintertime with intensely-gritted roadways. Wanting to argue which the chips were not caused during your own driving will likely be all but unattainable.
The seller agreed to possess the vehicle back again in and used a detailer to machine polish the paint in excess of two times.
Perhaps you may assist in my circumstance. I do plenty of motorway miles and just traded in my aged Audi Q5 and I purchased a Volkswagen Golfing R Line from the primary seller 29 times in the past. I wasn't pleased with the car and took it back again two weeks in the past as being the experience is extremely loud and uncomfortable.
The primary, most harmful fault, is going on 6 month to month as well as the service centre technicians are Uncertain of just what is leading to the fault so within the former two services they've got only cleared the fault codes and reset the CPU.